Frequently Asked Questions:

If you can't find the answer to your question here, please email us or call us. We will be more than happy to help!

Why can't I create my stamper design on-line?

We looked into the option of this, but decided against it as the technology at present isn't good enough to get the best out of our product. keeping it 'in-house' and giving it a professional design touch guarantees an accurate stamp design and a more satisfied customer.

How do I take advantage of the FREE Design service?

We would be more than happy to produce complimentary 'no obligation' stamp impression visuals for you based on your requirements.before or after ordering your funky stamper.

How acurate is my artwork proof?

The proof you'll receive via email (or fax if you prefer) is taken from the master used to create your stamp, so your proof will be as accurate as possible.

Will your stamps work on plastic?

Unfortunately, not. They are permanent, but need a paper/card base to stamp onto. As long as the surface is absorbant (paper, card, envelopes, jiffy bags etc), it will work fine.

Can I request a refund or change my mind?

If, after ordering, but before approving your proof, you change your mind about a stamp, we will refund all monies paid to us. After you have approved your proof, we will have manufactured your stamp and therefore cannot make refunds except in the case of manufacturing defects.

Are you VAT registered?

Yes - you'll receive a full VAT invoice with your goods.

Can you prduce variable data stamps (Eg date stamps)?

No. Our stamps are produced from solid rubber blanks and cannot be set-up to allow for variable print.

Do I need a PayPal account to make a payment by credit card?

No - the service allows you to make a one-off payment without setting up any accounts or passwords. We use it because it's secure and easy for our customers.

Will you deliver to Eire/Europe?

Yes, but at an additional cost. Please ask for details.

Can I buy on account?

If you are a VAT registerd business, we will be pleased to consider a limited credit facility. We ask private buyers to pay in advance.

Can I pay by cheque?

Of course. Please make cheques payable to 'Funky Concepts Limited'. Your order will be despatched when we have received your payment. Our address can be found on the 'Contact' page.